Support

We’re Here to Help You Savor Every Bite

Welcome to Cravings Solved. Whether you have a question about your order, our products, or just need some serving inspiration, we’ve got you covered.

🔍 Order & Account Help

Where is my order?
You can track your order using the link in your shipping confirmation email. We’ll also notify you as soon as your curated package is on its way.

I need to change or cancel my order.
Please contact us immediately at hello@cravingssolved.com. We process orders quickly, so we can only modify them if we catch it before shipping.

How do I check my order history?
Log into your account on our website to view all past orders and details.

📦 Shipping & Delivery

Where do you ship?
We currently ship within the United States.

What are the shipping costs and times?
Costs are calculated at checkout. You can see estimated delivery dates before you order. Please allow 1–3 business days for us to handpick and pack your order, plus standard transit time.

My package is damaged or incorrect.
We’re so sorry to hear that! Please email us at info@cravingssolved.com with your order number and a photo of the issue, and we’ll make it right.

🥫 Products & Quality

How should I use my tuyo and dilis?
The beauty is in the simplicity! Your bags are ready to eat. Try tuyo flaked over rice, eggs, or pasta. Sprinkle dilis on salads, soups, or avocado toast for a crispy kick. Visit our “Recipe Ideas” page for more inspiration.

How do you ensure quality?
As snack solvers, our primary job is selection. We personally vet our products for authentic flavor, texture, and convenience—ensuring they meet our standard for zero fuss and zero lingering smell.

What are the ingredients and shelf life?
Please refer to the product label on the jar for the complete ingredient list and best-by date. As a general rule, keep the jar sealed in a cool, dry place.

📞 Get in Touch

Can’t find what you need? Our team is happy to help.

Email: info@cravingssolved.com (We aim to reply within 24–48 hours on business days)

Business Address: Washington, US

Still have a question? Don't hesitate to reach out. We're not just a store; we're your partners in creating a simpler, tastier kitchen.